All the Training Programs - Seminars HRDA - PARTNERS PS
Leadership and Human Resource Management

Effective Managers and Leaders
Managers in today's workplace have the responsibility of executing strategy by playing multiple roles.
The main goal is to get the most out of the people in their team and their success will depend on how effectively they manage the challenges they face in the work environment.

Leadership of Successful Teams
Businesses today need effective and efficient teams to compete effectively in this ever-changing environment and ensure their continued success.
Today highly emotional intelligence teamwork is now vital.

Teamwork and Collaboration Culture
Teamwork doesn't just happen when workers get together. It is a targeted effort to recognize the need for teamwork, develop the required communication and emotional intelligence skills and adopt the appropriate mindsets. Also, the development of cooperation between teams is needed.
Sales Strategy, Sales Leadership, Sales System and Sales Skills

Sales Strategy and System
The market is a changing dynamic. Changes are constant especially in technology, products, competitors, customer buying behavior. Even the business itself is changing internally.
Therefore, the Sales System needs constant monitoring and regular redesign.

Effective Sales Leadership
The Sales Manager, in addition to the Management of the Sales System (Planning, Organization, Sales Processes, Results Monitoring and Control) needs to exercise effective Leadership.
Be able to inspire, guide, motivate, empower and support the sales team to achieve goals.

Successful Sales Consultants
The role of the Salesperson is now expanding from a salesperson to a strategic partner. Business customers today have a greater need to be served by excellent sales professionals who can deliver greater value. The bar for being a professional seller is constantly being raised and skills must be constantly enhanced.

Successful Personal Presentations
The ability to present is a very critical aspect of the role of executives of organizations and businesses to promote the corporate image, present strategy, ideas, changes, to customers, staff and partners. It is a skill that is constantly learned and developed. It is a path to success.
Strategic Customer Management and Customer Service Experience

Designing the 'Customer Service Experience' Marketing Strategy
The experience is a result of the company's complex interaction with customers and is built at all points of contact. It affects the feelings and perception of each customer regarding the brand name of the company and its products. That's why it's the greatest marketing strategy.

Customer Relationship Strategy’ - CRM
Businesses aiming to develop a strong customer relationship need to design a comprehensive Customer Relationship Management (CRM) Strategy. It requires a customer-centric philosophy focused on different customer groups and leveraging all available resources – strategy, staff, technology, and communication content.

Professional Customer Service
Customer service maximizes the value delivered to customers and this capability can be a powerful competitive advantage. Therefore, the staff must develop their proper perception, mindset, ability, skills and overall the whole way of customer service.
Productivity, Operations and Performance Management

Total Productivity, Quality and Performance Management
In a highly competitive and rapidly changing environment every business needs to compete at high levels. To achieve this, total quality and productivity need to be approached systematically on a systematic basis.
The aim is to design an integrated Management System which will be updated at frequent intervals.

Optimization of the Business Operations System
The constant and rapid changes that occur in the internal and external environment of the business (eg human resources, organization, operations, technology, evolution of competition, etc.) create the need for continuous improvement and adaptation. The goal is always to make the business more systematic and faster.

Individual Performance Management
The overall results of a business are the sum of the individual results.
Organizations can have capable people in important positions with enough qualifications but not be able to maximize their Time, Energy, Concentration, Decision Making and potential.
There is always potential to increase individual performance.

Operations Manual Development
The organizational structure of operating departments for a business that wishes to grow and grow is vital.
The development of an operating manual in a company, regardless of the sector in which it operates, aims to organize or reorganize the administrative function of a department or departments of the company.
BusinessManagement, Compliance and Control

General Data Protection Regulation
Businesses today face a significant challenge with privacy regulations regarding the processing, use and prodection of personal data.
Trust is the most important asset for a business since it can determine its value.
Without strong relationships with customers and human resources the costs of survival and growth will be prohibitive.
Our philosophy on how we design and implement training programs
At PARTNERS PS we design the educational programs according to the appropriate modern methods and standards of adult education. They are human-centered and adapt according to the needs and the profile of individuals, teams and businesses / organizations.
We present them in a way that helps participants feel comfortable, enjoyable and engaging. We apply modern methods and techniques of group learning with the aim of interaction, cooperation, investigative thinking, critical thinking and systemic thinking. We mobilize logic and emotion. We explain how the topics we present can be applied to the daily life of the company they work for.
We help the managerial, supervisory and other personnel of the company to develop the knowledge, abilities, skills, teamwork and the desired attitudes thus achieving greater results for the company and for the individuals themselves.
Trainers
The trainers of PARTNERS PS are possessed of knowledge, skill, training experience, ethos and passion to ensure the best result. They have the right character and a dynamic personality to better connect with participants and inspire them to learn and help them make changes for improvement and growth.
They are fans of lifelong learning.
They are Certified Training Instructors according to Professional Qualifications of the Cyprus Human Resources Development Authority and hold international certifications - Institute of Certified Management Consultants, Institute of Certified Internal Auditors, Six Seconds (EQ Practitioner).
Implementation
The implementation of the single-business subsidized programs can be done inside the business premises or in an approved room or in an online space approved by the Human Resources Development Authority. The cost of the training can be covered up to 100% by the grant of the AND, depending on the level of the grant and the number of people participating in the program.
We support businesses with the approval and grant payment procedures from the Human Resources Development Authority through the ERMIS platform.
We provide consulting services to support businesses for the practical application - implementation of the subjects we train. We provide solutions!
Objective. The main objective of consulting services is the best possible understanding of market changes and trends, the formulation and execution of the strategy, the creation of the appropriate culture, the correct diagnosis of weaknesses, problems, strengthening opportunities, the separation of causes from the consequences and the planning of improvement and development actions. The importance of early diagnosis of essential problems and early planning for the future in businesses and organizations daily prove the wisdom of the saying of Hippocrates (460-370 BC) "Prevention is better than cure."
Solutions. Then, we can develop a practical and applicable action plan for the best possible management according to the data and goals of your business. Emphasis is placed on enabling the business to innovate and differentiate itself from the competition by developing competitive advantages.
Professional characteristics. The proposed solutions are designed according to modern principles and standards. They include the best business practices of the market, are practically applicable and effective. Their application seeks the minimum possible resources (financial solutions). They ensure the development and at the same time the flexibility for constant adaptation to the new conditions and demands of the environment.
The benefits of regular training
Develops knowledge, skills, behavioral attitudes and attitudes
It enhances human resource resilience and continuous improvement, adaptation
It enhances people's satisfaction, commitment and dedication to achieving goals
Aligns HR with vision, mission and strategy
It revitalizes and strengthens individuals' optimism for a better future
Increases results and performance at individual and team level
More effective management of business risks is achieved
It better prepares the business / organization for the upcoming challenges
Enhances prospects, opportunities and competitiveness
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