Terms of Use of the Website
Last updated: 01 June 2024
IMPORTANT LEGAL NOTICE
Please read the following terms of use carefully. These terms of use govern the use of the website www.partnersps.com / www.partnersps.com.cy and the services offered through it. These terms of use constitute a binding agreement between you and us.
You must be at least 18 years of age and have full legal capacity in the jurisdiction applicable to you to agree to these terms of use. We do not knowingly collect personal information from individuals under the age of 18.
TERMS OF USE
1. Acceptance of the Terms of Use.
These Terms of Use (hereinafter the "Terms of Use") constitute a binding agreement between you and A & L PARTNERS PROFESSIONAL SERVICES LTD, located in Larnaca, 137 Archbishop Paisiou Street, 7101, Cyprus. Tel. + 357 70004886, VAT number 12236477B, (hereinafter referred to as "PARTNERS PS", "We", "Us", "our" or the "Company") regarding the collection, use, storage and disclosure of Personal Data (as defined below) provided to Us by users of www.partnersps.com/www.partnersps.com.cy website (hereinafter the "Website"), as well as the content, products and services offered through the Website (hereinafter collectively with the Website, the "Services" and independently with regard to the products provided by the online store, the "Products") and the content thereof of the Company's online store (hereinafter the "Online Store").
By accessing, viewing, or using any Services, you represent and warrant that you are at least 18 years of age and fully qualified in the jurisdiction applicable to you, and agree to be bound by and subject to these Terms of Use. In connection with the foregoing, you also represent and warrant that you have the right and authority to agree to and be bound by these Terms of Use.
If you do not agree to the Terms of Use, you must not click, accept or otherwise agree to these Terms of Use, you must immediately leave the Website and not access or enter or use the Website or any Services. Upon our request, you agree to sign a non-electronic version of these Terms of Use.
Please print and keep a copy of the Terms of Use for your records.
2. Lawful Use.
The lawful use of the Services provided by Us means the unconditional acceptance of the Terms of Use hereof and your compliance when using these Services with the applicable Cyprus legislation governing such transactions, as well as any other applicable legislation. Acceptance of the terms hereof does not in any way constitute the conclusion of any form or relationship of employment, cooperation or partnership with Us. In case of violation of any of these Terms of Use, we reserve the right to exclude or delete you from the Website and Services at any time.
3. Changes to the Terms of Use and Services.
The Terms of Use may be modified or changed by Us at Our discretion, with or without notice, at any time. We have indicated at the top of this page when the Terms of Use were last updated. Your continued access to or use of the Website or any other Services following these changes shall be considered as unconditional acceptance thereof. We also reserve the right in our sole discretion to modify, suspend, or discontinue all or any portion of the Services, at any time, with or without notice. Please return to this page regularly to be informed of the most current version of these Terms of Use.
4. Privacy Policy.
We are committed to protecting the privacy of the personal information you provide to us by using the Website. Personal information submitted through the Website by you is subject to the Privacy Policy, which is published on the Website and incorporated herein by reference. Please read our Privacy Policy to understand our practices regarding the processing of your personal information. The date of the last update is indicated in our Privacy Policy.
5. Online Store.
5.1 Τ The Company's products are provided for sale through the Online Store in accordance with these Terms of Use and the above Privacy Policy, which is an integral part of these Terms of Use.
5.2 Information & Services Provided.
The Company is committed to the quality, completeness and validity of the information provided on the Website, both in terms of the exact data displayed and the services provided by the Online Store, subject to: a) any technical or typographical errors that cannot be predicted or have occurred unintentionally or b) interruptions of the Website for reasons of force majeure.
5.3 Limitation of Liability.
The Company:
(a) It fully complies with the provisions of the Consumer Protection Law of 2021 (112(I)/2021) on Consumer Protection as amended and in force.
(b) No guarantee can be provided for the availability of the Products, but guarantees that you will be promptly informed of their unavailability.
(c) Provides the content (e.g. information, names, photographs, illustrations, documents, announcements), the Products and generally the Services "as is", without any warranty of any kind, either express or implied (subject to what is specifically defined in these Terms of Use and the mandatory provisions of applicable law).
(d) It is not responsible for any technical problems that may occur to you when you attempt to access the Website and the Online Store and during it and are related to the operation or compatibility of their own infrastructure with the use of the Website.
(e) It is not responsible and is not bound for any errors in features, photos and prices of Products listed in the Online Store and cannot ensure that there will be no errors from any cause when entering and / or updating the features and / or price of a Product.
(f) It shall not be liable for any claims of a legal, civil and/or criminal nature, nor for any damage (positive, special or consequential, which indicatively and not restrictively, alternatively and/or cumulatively consists of loss of profits, data, lost profits, monetary satisfaction, moral damage, etc.) by visitors of the Website or third parties for a reason related to the operation or not and/or the use of the Website and/or inability to provide services and/or information available from the Website and/or from any unauthorized third party interventions in products and/or services and/or information available through it.
5.4 Personal Information.
5.4.1 In order to use the Online Store, it is necessary for you to disclose some of your personal information. In order to place an order, you will be asked for your full name, address, the address to which you want the services for sale to be sent, your telephone number, your email address, etc. and in case you choose as a payment method the payment by credit card and its number, expiration date and code. By entering your e-mail address you accept that all necessary notifications to you for the completion of your order may also be made to your stated e-mail address.
5.4.2 For details on how we use cookies, what information we collect, how and for what purpose we will use your personal information and under what circumstances we will disclose information, please see our Privacy Policy, which has been incorporated by reference and forms part of the Terms of Use.
5.4.3 In order to complete your order, we will ask for your consent to collect, use and store your personal information, in accordance with the specific provisions of our Privacy Policy.
5.5 Ordering – Purchase of Products and Services.
5.5.1 When the purchase contract is concluded with the Company: During the purchase and completion of your order, you are guided step by step by the automatic suggestions of the system. Each order is archived in our databases for as long as is necessary for the execution of the sales contract between us, unless otherwise provided by law or you have given us your consent to further process the personal information you communicate to us. Upon completion of the order, an email is sent to you, which certifies receipt of the order by Us. From this point you enter into a purchase contract with the Company. We reserve the right to contact you by phone to confirm the order if necessary. Before completing the order you will be able to check your order and correct it.
5.5.2 All orders you place are subject to approval by the Company. It is at the Company's discretion to refuse your order. The following are reasons for possible rejection of your order:
(a) If the Services you see on the Website are no longer available.
(b) If we have not been able to obtain approval of your payment.
(c) If there is an error in the presentation of the Services on the Website, such as a billing error or an error in description.
After completing your order, we will send you an e-mail to confirm receipt of your order, with your order number and the details of the Services you wish to purchase.
Limitations of liability in case of incorrect price or shipment:
(a) In the context of good faith and business ethics, the Company is not obliged to accept an order and conclude a sale of Products that, due to a typographical or computer error, appear in the Online Store with an incorrect price, ie less or greater than the applicable for the said period of time. In the event that such an error in price is found in an order but in only part of the ordered Products, then the order is valid and executed normally for the remaining Products and is considered incomplete for the Products in which the error was found, unless the items in the order are relevant, are to be used as a whole and operate as a unit with each other and You declare that the partial fulfillment of the order does not serve your needs or interests, so the Company must cancel the entire order.
(b) In case of incorrect shipment of unordered Products, their unconditional receipt or failure to inform the Company and return the Products cannot be considered as consent, acceptance or declaration of will to purchase them. In case a return is requested by the Company (as specifically defined below in article 5.6.1.) and You on your part delay returning these Products for more than seven (7) calendar days, then your refusal constitutes a declaration of will to purchase the Products, the order is considered confirmed and you must pay their value.
5.6 Return of Products - Right to withdraw from distance contracts – The Consumer Protection Law of 2021 and amendments in force.
5.6.1 Return due to incorrect shipment of unordered Products.
In case you choose to return the (not ordered by you) Product within the specified deadline of seven (7) calendar days from the date the Company requests the return of the Product, the Product must be in excellent condition, unused and its packaging must be intact, i.e. without being unsealed or tampered with. In such cases, the Company bears the shipping costs for the return of the Product to its main store / headquarters as well as the shipping costs for the replacement of the Product, provided that the returned Products are returned by you to Us in the same way and the same transport company that received them. In case the Product is unsealed by you or its packaging is damaged without reasonable cause or has been used or is not in the perfect condition in which it was originally delivered, the Company reserves the right not to accept its return (in which case you are obliged to pay the normal price for this Product) and not to bear the above costs or to ask you for their return in case it has already paid them.
5.6.2 Right of withdrawal.
You reserve the right to return the Products you have purchased from the Online Store and thus withdraw from the sales contract drawn up as above, without being obliged to state the reasons, within fourteen (14) calendar days of receipt. This withdrawal (hereinafter the "Withdrawal") is exercised under the following terms and conditions:
(a) In case of several Products ordered by you in one order and delivered separately, the above deadline starts from the time of receipt of the last Product.
(b) The Withdrawal is unjustified and you are obliged to return the Product exactly in the excellent condition you received it. In particular, the returned Product must not have been used, must be in excellent condition ("as new"), just as before its sale, in its full original packaging (box, nylon, foam, etc., which should not have tears or damages/alterations) and with all the contents of the original packaging (instructions for use, characteristics and guarantees, connection cables, etc.). In addition, in order for the return of the Product to be accepted, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the Product and whose details are reflected in the purchase document.
(c) The return of the Product is accepted only if you have previously paid i) any amount that the Company may have charged for the shipment of the Product to you, and ii) the shipping costs for its return, which (costs) you are charged even if your order was shipped free of charge.
(d) The statement of withdrawal is exercised in writing by completing the relevant form found in the Online Store "Exercise of the Right of Withdrawal" and sending it: i) either to the postal address of the Company indicated at the beginning of these Terms of Use ii) or to info@partnersps.com email address. The Company is obliged to confirm in writing the receipt of the withdrawal statement upon receipt.
(e) You are obliged to return the Product within fourteen (14) calendar days from the day on which You notified Us of the Withdrawal and we have demonstrably become aware of it. The return is made by post or expedited to our Company. If you wish, We can receive the Product to be returned from you, at your own expense. In any case, for orders made through our Online Store, you may, before returning the Products, contact the Company's Customer Service Department by sending an e-mail to info@partnersps.com email address.
(f) Upon receipt of the Withdrawal Statement and provided that the other conditions of this article 5.6.2 are met, we are obliged to refund to you the price we received for the returned Product. The refund of the price to you will be made no later than the same deadline of fourteen (14) calendar days from the time we became proven aware of your Withdrawal.
(g) Product that was sold with an additional gift must be returned together with the additional gift, otherwise the value of the gift will be deducted from the refunded amount.
(h) For the rest, the Consumer Protection Law of 2021 applies to your right of withdrawal, its conditions and its exercise, as in force from time to time and any other (existing or future) applicable legislation.
5.6.3 Exceptions to the Right of Withdrawal.
The above right of withdrawal, indicatively and not restrictively, does not apply:
(a) In cases where the price of the Products has been paid in a physical store of the Company and in addition, the Products have been received from a physical store / the Company's headquarters, as the sale is not considered to have been made remotely and does not fall under the protective provisions of the legislation.
(b) Products that are not suitable for return, for health protection or hygiene reasons or have been treated by the customer e.g. opening or destroying the packaging or have been unsealed after delivery. The customer has the obligation to pay for the return of the products (and, for bulky products, their return costs, or at least an estimated amount (depending on shipping costs).
(c) For the rest, the provisions of the Consumer Protection Law of 2021, as in force from time to time and any other (existing or future) applicable legislation, apply to the exceptions to your right of Withdrawal, its conditions and its exercise.
5.6.4 Refund.
In case of cancellation 2 days before the seminar, the full amount payable is refunded. For cancellations the day before the seminar, the amount is withheld. In any case, however, it is possible to participate another participant who will be recommended by the declared participant who canceled.
5.9 Prices of Services Sold.
The prices listed next to each Service as the final price include the respective legal VAT. The total cost is confirmed at checkout. The Company reserves the right to issue and dispose of electronic invoices in accordance with applicable tax legislation and you agree to this form of invoice issuance.
5.11 Payment Methods.
- Via credit card or MasterCard debit card, Visa American Express, Discover, and the Stripe payment gateway.
- By Bank Deposit/Transfer.
Please state your full name as a reason on the deposit document. The available bank account into which you can deposit the money will be sent to you upon request.
It is also possible to make a money transfer using the web banking of any bank you wish.
Then you should email us the deposit receipt.
NOTE: In case you choose to deposit via web banking from a different bank of our partner, you may be charged bank charges for the transaction and there may be a slight delay of your order until the payment is confirmed in our system.
5.12 Minors.
All services of the Online Store and the Website are addressed to people over 18 years old. The Company reserves the right to cancel any order or request immediately and without notice if it finds that the order has been placed by someone who has no legal right or is under the age of eighteen (18) years.
6. Intellectual Property Rights.
The content provided through the Services, including but not limited to, text, data, software, graphics, photographs, music, sounds, videos, interactive features, blogs, messages, comments, postings and other digital materials (collectively the "Content") and the trademarks, service marks and logos contained in such Services (hereinafter the "Marks") are owned by Us or have is granted to Us and is subject to copyright and other intellectual property rights under applicable Cyprus, European and international law and in accordance with international laws and conventions. All Content is provided to you solely for your information and personal, non-commercial use. You agree not to use, copy, reproduce or distribute any Content except as expressly permitted herein. If you download or print a copy of the Content for personal use, you must retain all copyright and other proprietary notices contained therein. You agree that you will not circumvent, disable or otherwise interfere with the security-related features of the Services or features that prevent or restrict the use or copying of any Content or impose restrictions on the use of the Services or Content. We or our licensors reserve all intellectual and industrial property rights in the Services and Content unless expressly provided otherwise herein. You are not entitled to use any Marks.
7. Code of Ethics and Conduct.
You agree to use the Services in accordance with the following Code of Conduct and Conduct of the Company:
(a) You will keep all information provided to you through the Services private and confidential and will not give such information to any third party without the permission of the person providing it to you.
(b) You will not use the Services to engage in any form of harassment or bullying, which consists of or includes, but is not limited to, posting images of communications, recordings containing defamatory, libelous or abusive content, defamatory statements, acts with racist, pornographic or obscene content, use of offensive language, etc.
(c) You will not transmit chain emails through the use of its Services.
(d) You will not use the Services to violate the privacy, property rights, or any other rights of any person.
(e) You will not post messages, images or audio recordings and/or provide information or use the Services in any way that:
1. Infringes, or copies the rights of any third party, including but not limited to any copyright or trademark, privacy rights or other personal or proprietary rights.
2. Is fraudulent or otherwise unlawful or is a violation of any applicable law.
(f) You will not use the Services to distribute, promote or otherwise publish advertising material for any goods or services and generally for advertising purposes.
(g) You will not use the Services to distribute or download any virus or malware of any type, or do anything else that could damage the Services or Us in any way.
(h) You will always use the Services in accordance with the law and applicable law and you will not allow minors to use them.
(i) The responsibility for the accuracy of personal data and information lies solely with you who provide it, as the Website operates only as a means of presence and publication of such information without processing it.
(j) The data and information you will provide and publish:
1. It must not be false, inaccurate or misleading.
2. They must not lead directly or indirectly to the deception of third parties.
3. They must not contravene the provisions of the applicable Greek and European legislation and applicable legislation in general, including provisions relating to consumer protection, unfair competition, discrimination or misleading advertising, protection of intellectual or industrial property, trade secrets or personality rights.
4. They must not contain viruses, trojans, worms, time bombs or cancel bots or any other program code that may cause deliberate damage or cause data loss to both members/visitors' computers and the system in general, as well as must not lead to loss of resources or Services or functions of the Website.
(k) For the purpose of the proper use of the information you provide and to avoid possible violations related to its content, it is agreed and fully authorized to us to control and use this information. We undertake to use this information in accordance with these Terms of Use.
(l) Access to and use of the Services of the Website must be in accordance with these Terms of Use. You may not use any method of monitoring the Website or copying part or all of its operation mechanism or content without our prior written permission. In particular, it is forbidden to use any program or other method of intervention in the operation mechanism of the Website or in any entry contained therein. Any action that burdens or misuses the search engine of the Website and its technological infrastructure is also prohibited. It is also forbidden to copy, modify, paraphrase or republish the contents of the Website without our prior written permission.
8. Service Monitoring and Advertising.
We reserve the right to use, at our sole discretion, third-party advertising companies, including but not limited to Facebook, Instagram, LinkedIn, Yahoo!, Google, TikTok and Microsoft, to display personalized ads when you visit our Website, if permitted by applicable law. These companies may use information about your interests in order to offer you personalized advertising about goods and services that interest you. We reserve the right to monitor all advertisements, public announcements and posted messages in order to ensure that they comply with the content guidelines given by us and are subject to change from time to time. For more information about the information we or third parties collect when you use the Website, but also about how we use this information, please refer to the Company's Privacy Policy, which is published on the Website and is an integral part of these Terms of Use.
9. External links.
The Services may contain links to other websites (the "Links"). You acknowledge that we are not responsible for the Links and are not responsible for the availability of the Links or their content. We encourage you to read the terms of use and privacy statements of these Links before using them.
10. Non-Commercial Use.
The Services are made available for your personal, non-commercial use. You have no right and are prohibited from advertising or inducing any user to buy or sell any products or services through the Services. You may also not send and transmit chain emails, junk or spam emails to other users. In addition, you will not use the information obtained from the Services to contact, advertise, incite or sell to any user or member without their prior express consent. If you violate the terms of this paragraph and/or send or post unsolicited e-mail, "spam" or other unsolicited communications of any kind through the Services, we reserve all rights, claims and causes of action we may have, at law or otherwise, including but not limited to the right to seek statutory penalties for any such unsolicited messages you send through the Services.
11. Newsletters – Promotional and News.
The Company enables visitors/users of the Website to choose to be informed about new services, offers, shops, competitions, etc. by sending newsletters to their email or postal address or by telephone. These newsletters are the intellectual property of the Company and are therefore protected by the relevant provisions of Cypriot legislation and international conventions. The Company may keep a record of the e-mail addresses of recipients who have given their consent to send other messages of informative or financial nature. The Company will not misuse its above service. In case you do not wish to receive informative messages, you can stop receiving them by following the instructions contained in each newsletter or message you receive. The use of your e-mail address for matters relating to any of your orders does not constitute newsletters within the meaning hereof. For more information on how we manage the e-mail addresses and generally the personal information of the users of the Website, please refer to the Company's Privacy Policy, which is published on the Website and is an integral part of these Terms of Use.
12. Indemnification.
You agree to indemnify us for any loss, damage, claim, third party claim or expense (including, without limitation, reasonable attorneys' fees) arising out of or resulting from improper use of the Services or any breach or violation of these Terms of Use.
13. Governing Law – Disputes.
13.1 Cyprus Law is applicable for the resolution of any dispute that may arise in the context of the application of these Terms of Use, either during their term or after their termination, even for disputes regarding their validity, interpretation or execution. For any above dispute, the Courts of Cyprus, of any jurisdiction and of any dispute, including proceedings relating to enforcement proceedings, interim measures, disputes over credit securities, etc., are exclusively competent. The Larnaca District Court is appointed for dispute resolution.
14. Language Selection-Notifications.
All written notices, reports and statements must be written in Greek and transmitted:
a) From Us to you by e-mail to the e-mail address you entered during your registration or communicated to us later (in case of change of the original one).
b) From you to us by e-mail to info@partnersps.com e-mail address or by registered mail or other shipping service (courier, etc) and acknowledgement of receipt to the address indicated at the beginning of these Terms of Use, or to another address to be specified by us. It is expressly stipulated that the service made on the above addresses will be valid.
15. Partial Invalidity and Replacement of Valid Provisions.
In the event that any of the provisions hereof may be interpreted in more than one way, one of which may render the provision invalid, voidable or unenforceable, that provision shall be construed in such a way as to render it valid and enforceable. In the event that any court or public authority determines that any provision herein is not enforceable in its manner of writing or wording, such provision shall be amended to make it enforceable to the fullest extent possible in accordance with the laws and provisions of the jurisdiction in which the application and enforcement of such provision is sought; and grant the Contracting Parties the same basic rights and have the same force as it had before the amendment.
16. Waiver.
The parties shall not be deemed to have waived or waived any of their rights, powers or obligations under these Terms of Use simply because of any application by them of practices contrary to the terms hereof, or due to their failure or negligence to exercise any right hereunder or to insist on full compliance of the counterparty with the obligations hereof. Even a long tolerance of violations of this contract by the other party in no way indicates or substantiates a waiver of rights or their weakening.
17. Binding nature.
These Terms of Use are binding on the contracting parties, as well as their respective executors, trustees, custodians, beneficiaries and successors.
Communication
If you require clarifications regarding the PARTNER PS Terms of Use, please contact us using the contact details found on the 'Contact Us' page of our Website.