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Andreas Aggeli

Andreas Aggeli

He is the Founder and Managing Partner of A&L Partners Professional Services Ltd which he has been managing since 2008.

Trainer

His personality is dynamic and inspires learning and change. Combined with his educational experience and ability, he creates an appropriate emotional environment promoting cooperative learning. He presents topics in a way that helps participants:

  • To feel comfortable, pleasant and to develop their active interest. Thus, participants are able to participate more actively by better embedding the topics presented.
  • To develop creative learning outcomes through techniques and to be able to apply the program in the daily life of the business / organization they work for.
  • To see things from a different perspective, develop more self-awareness, better understand others and develop desired behaviors.

Consultant

He is a professional with international and national certifications. His behavior is guided by the codes of professional conduct and ethics of the professional links he belongs to and the values ​​of PARTNER PS. He applies a practical, holistic and systemic approach that brings results.

Main topics focus on:

  • Strategic Development – ​​Planning and Execution
  • Organizational Operating System
  • Organizational Culture
  • Leadership and Business Management
  • Strategic Team Leadership and Self-Leadership
  • Strategic Customer Relationship Management - CRM
  • Customer Service Experience Strategy
  • Sales Management System
  • Personal Selling (B2C, B2B, Virtual)
  • Professional Communication and Emotional Intelligence
  • Productivity OKRs – Overall, Team and Individual Performance

30+ years of work experience

He has worked for 15 years in responsible positions in Marketing Departments Sales, including 8 years as a Managing Director in a public company in the retail trade, where he gained significant experience in a dynamic and rapidly changing environment. Successfully managed at team level a large number of projects (marketing, sales, customer service, operational systems and IT - CRM) at all stages of development - planning, organizing, implementing and measuring results.


Consulting experience in European and national business development programs

  • Digital Transformation of Business Scheme - Ministry of Commerce
  • Scheme Plan to support New Business Activity - Ministry of Commerce
  • Business Development - European Bank for Reconstruction and Development
  • Strengthening the competitiveness of SMEs
  • Improving SME productivity

To date, he has provided consulting services to more than 180 companies.


Training hours experience

5,500+ hours through public and inhouse training programs of the HRDA, as a teacher of an online program at a British open university and adult education programs of the Ministry of Education and Culture.

Trained personnel of universities, public companies, multinational companies, financial organizations, semi-governmental and governmental organizations, large-medium-small bunisesses that cover a wide range of activities.


His professional education is continuous

He is a lifelong learner covering more than 2,500 hours of external training in Leadership, Teamwork, Strategic Marketing, Sales Management, Productivity & Competitiveness and several others related to Marketing, Sales, Customer Service, Human Resource Management, Project Management, Internal Audit / Operations Evaluation, Risk Management, Corporate Governance, Family Businesses, GDPR, Operations Management, Critical Thinking and Decision Making, Time Management and Contact.

In addition, his personal education is enhanced by constant reading of scientific articles and books related to the subjects he specializes in.

Andreas Aggeli

Guest on the 'Customer Service is a Mindset' podcast.

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